Library Services in the Digital Age

Interessant informe de la Pew Internet sobre els serveis que els usuaris esperen rebre de les biblioteques públiques el que trobareu resumit a:
http://libraries.pewinternet.org/2013/01/22/library-services/?utm_source=WhatCountsEmail&utm_medium=OCLC%20Abstracts%20Test%20Group%203&utm_campaign=OCLC%20Abstracts


L’estudi l’han fet Kathryn Zickuhr, Lee Rainie i Kristen Purcell i treu com a principal conclusió que els usuaris adopten les noves tecnologies i en demanen més, però alhora, continuen considerant importants els llibres impresos.
L’estudi s’ha fet perquè ‘en aquest entorn canviant, les biblioteques públiques puguin ajustar els seus serveis a les noves realitats alhora que continuen servint les necessitats dels usuaris que prefereixen els recursos tradicionals. L’informe es basa en trball de camp fet als Estat Units a majors de 16 anys, aquests:

    80% of Americans say borrowing books is a “very important” service libraries provide.
    80% say reference librarians are a “very important” service of libraries.
    77% say free access to computers and the internet is a “very important” service of libraries.

Hi ha també moltes presones quye voldrien tenir de les biblioteques serveis nous com, per exemple:

    Online research services allowing patrons to pose questions and get answers from librarians:
    Apps-based access to library materials and programs:
    Access to technology “petting zoos” to try out new devices:
    GPS-navigation apps to help patrons locate material inside library buildings:
    “Redbox”-style lending machines or kiosks located throughout the community where people can check out books, movies or music without having to go to the library itself:
    “Amazon”-style customized book/audio/video recommendation schemes that are based on patrons’ prior library behavior:

Altres apartats de l’estudi són:

    Public priorities for libraries
    Americans say libraries are important to their families and their communities, but often do not know all the services libraries offer
    Changes in library use in recent years
    How people use libràries
    African-Americans and Hispanics are especially tied to their libraries and eager to see new services